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Frequently asked questions

What's inside?

Please see the individual product pages for ingredients.

None of the ingredients we use in our chocolate products contain any of the 14 major food allergens (cereals containing gluten, crustaceans, eggs, fish, peanuts, soybeans, milk, nuts, celery (including celeriac), mustard, sesame, sulphur dioxide/sulphites, lupin or molluscs). All our ingredient suppliers are BRC or equivalent certified and supply ingredients to us as free from all 14 major food allergens with accompanying specifications confirming this.

The factory where our chocolate products are made, which is BRC AA certified, very occasionally handles some of these allergens however strict protocols are used for allergen segregation and line cleaning as set out within BRC guidelines (annually audited).

If you or your child has a severe food allergy we would recommend that you do not consume our chocolate range as your safety is our first priority.

We take our customers’ health extremely seriously and will continue doing our utmost to behave responsibly regarding allergens.

Please see the individual product pages for ingredients.

None of the ingredients we use in our chocolate products contain any of the 14 major food allergens (cereals containing gluten, crustaceans, eggs, fish, peanuts, soybeans, milk, nuts, celery (including celeriac), mustard, sesame, sulphur dioxide/sulphites, lupin or molluscs). All our ingredient suppliers are BRC or equivalent certified and supply ingredients to us as free from all 14 major food allergens with accompanying specifications confirming this.

Our Syrups are made in a SALSA accredited factory which does not handle any of the 14 major food allergens.

We take our customers’ health extremely seriously and will continue doing our utmost to behave responsibly regarding allergens. 

Please see the individual product pages for ingredients.

None of the ingredients we use in our FIZZ range contain any of the 14 major food allergens (cereals containing gluten, crustaceans, eggs, fish, peanuts, soybeans, milk, nuts, celery (including celeriac), mustard, sesame, sulphur dioxide/sulphites, lupin or molluscs). All our ingredient suppliers are BRC or equivalent certified and supply ingredients to us as free from all 14 major food allergens with accompanying specifications confirming this.

The factory where our drinks are made, which is BRC AA certified, handles some of these allergens however strict protocols are used for allergen segregation and line cleaning as set out within BRC guidelines (annually audited).

If you or your child has a severe food allergy we would recommend that you do not consume our drinks range as your safety is our first priority.

We take our customers’ health extremely seriously and will continue doing our utmost to behave responsibly regarding allergens.

Please drop us an email on admin@sweetfreedom.co.uk so we can immediately look into it for you.

Yes, all our products are registered with the Vegan Society.

All our products are sweetened only with fruit and contain only the naturally occurring sugars in the fruits used; apples, carob and (in our Fruit Syrup) grapes. The combination of these means these natural sweeteners have less of an effect on blood sugar levels than table sugar. We have many customers with diabetes who use our products successfully – see reviews.  Deborah's (one of the founders) husband has diabetes. We do advise that you consume sparingly and talk to your health professional regarding any changes in diet of course.

Our products are not certified Kosher.

We cannot guarantee to be able to obtain all ingredients that are ‘certified’ organic and so although we do not state our products are organic we are uncompromisingly pedantic with our sourcing.

Choc Shot = 1 per tsp, Choc Pot = 1 per tsp and Fruit Syrup = 1 per tsp.

Slimming World members can search for the Syn values of all our products on the LifelineOnline website or by using the Slimming World App.

Yes, click here for inspiration and recipes.

Choc Shot and Choc Pot FAQs

No, we do not use palm oil in ANY of our products.

Yes.

Our rapeseed oil is GMO free (all our products and ingredients are).

We chose to use a little drop of rapeseed oil in some of our chocolate products for several reasons.

Rapeseed oil is low in saturated fats and higher in good fats like monounsaturated fats and omega-3 fatty acids. It has a more neutral flavour than olive oil so it won't interfere with the delicious flavour profile of our Choc Shots and Choc Pot plus it is a stable, less volatile oil so it won’t burn or break down into other potentially harmful compounds when heated.

Much of the negativity around rapeseed oil comes from the GMO nature of American canola oil. Our rapeseed oil is GMO free.

We suggest 3-4 tsp per 200ml milk for a luxurious tasty hot chocolate treat, or to your personal preference.

Cocoa does naturally contain a little caffeine, and there is roughly 0.03mg of caffeine in 100g of Choc Shot. If you make a hot chocolate with 3 tsps of Choc Shot (15g) that's 0.0045mg of caffeine. To put that into context, a single shot of espresso (25-30ml) from a high street coffee chain contains between 33mg and 180mg!

Top down, in a cool dry place, not need to refrigerate, and use within 8 weeks of opening.

Once opened keep in the fridge and use within 6 weeks.

We make Choc Pot Caramel slightly differently to Choc Pot to get that lovely extra creaminess so a little bit of natural syrupy separation can occasionally occur. If you do find this, just give it a stir!

Choc Shot is 95% fat free, half the calories of solid chocolate and 86% less fat.

Our Choc Pots have a LOT less fat and calories than Nutella and other chocolate spreads, they are also vegan, contain NO palm oil and NO refined sugar.

You can find the exact comparison on the side of each jar.

Syrups and Barista Syrups FAQs

Our multi award winning Syrups range has lots of customers who have switched from stevia mainly due to the taste. Stevia has a bitter aftertaste whereas our natural sweeteners don't!

The crystalline fructose products you can buy are actually 100% processed fructose made from sugar beet and not fruit.  Agave has up to 90% fructose, even higher than HFCS (high fructose corn syrup).

There is no way to be 'sugar free' without resorting to artificial sweeteners which have many negative health implications.

If you're looking for a neutral sugar replacer choose our Light Syrup, and in baking our Fruit Syrup is glorious.

You could say we created our Vegan Honeee just for you... grab a bottle and squeeze away!

Fruit Syrup is also a lovely lightly fruity honey alternative and has won multiple Great Taste Awards... it's good stuff, and great for baking too.

Yes, Fruit Syrup natural sweetener is made from 100% fruit with nothing added and is produced using no chemicals or enzymes.

Did you know this was Sweet Freedom's first ever product, has won numerous Great Taste Awards and is still going strong!

We do not add any sugar to our products. They only contain the sugars that are naturally occurring in the three fruits we use to sweeten; apples, carob (and grape in our Fruit Syrup). The only products that are ‘sugar free’ and contain no calories are chemically derived artificial sweeteners which have many negative health implications, including killing the vital good bacteria in your gut. They have also been shown to increase appetite. Our syrups have a low GI (glycaemic index) and therefore less of an effect on blood sugar levels than refined sugar. Our many customers with diabetes who use our products successfully are our best advocates, you can read many reviews on our website.

Our Syrups only contain 16% fructose. To put that into context standard table sugar is 50% fructose, high fructose corn syrup (HFCS) is 50% upwards, even honey is around 60% fructose and agave up to 90% fructose! Fructose is metabolised in the liver and when over consumed can lead to all sorts of health issues – including insulin resistance, obesity and liver disorders.

This can happen due to the natural fruit sugars in the product but it will not affect the product’s quality or taste.

We usually suggest 25% less of our Syrups, e.g. 100g sugar = 75g Syrup.

Top down in a cool dry place, no need to refridgerate.

Our multi award winning original Syrups range is thicker and squeezy and can be used for almost anything! Squeeze them onto porridge, pancakes, waffles, ice cream, stir into yoghurt, hot drinks and bake with... lot of delicious natural flavours and endless possibilities!

Our Barista Syrups are runner and specifically created to stir beautifully into your hot and cold drinks... and the Hazelnut Barista already has a Great Taste award...

FIZZ drinks FAQs

It comes from the cocoa pulp which has previously been discarded. The lightly fruity juice is pressed from the pulp, and the farmers get paid for this extra part of their harvest... it's all good!

It's got a lovely lightly fruity flavour, not chocolatey at all!

Keep it in a cool dry place, and then pop it in the fridge to chill before drinking.

It's best chilled (aren't we all!) either from the fridge or over ice.

Yes, you can use them as mixers with your favourite tipples… mojito anyone?!

NO, we never use artificial sweeteners! We use the lovely fruity cocoa juice and other natural ingredients – you can see all in the product details pages and also on the side of every can.

Nope.

No, it contains just 12mg per 100ml which is not high. The caffeine comes guarana seed and kola nut.

Where do find my Sweet Freedom?

Yes absolutely!  We sell direct from our online shop, and also supply some other fantastic online stores.

You can buy the whole range from us here in singles and cases, it’s like pick ‘n’ mix of your fave Sweet Freedom products!  Plus all our other fab stockists listed here.

Yes, you can order from any of the brilliant shops listed under International.

Hop over here for our lovely stockists in Ireland.

other burning questions!

Yes, our top down squeezy bottles are recyclable, and are made from 30% recycled PET (polyethylene terephthalate) which is the most recyclable form of plastic.

Our glass jars and bottles are also fully recyclable of course.

You can sign up here to join our mailing list and to receive free samples as and when available.

Not currently.

No. We all love to spoil our pets but our delicious Sweet Freedom range is definitely human-only food!