We, Sweet Freedom Ltd (“We” “Our” “Us” “Sweet freedom”), are committed
to protecting and respecting your privacy.
This Privacy Policy explains how We use any personal data you provide to
Us during or arising out of:
Personal data is any information which personally identifies you, and
can include your name, address or email address. Please read the following
carefully to understand Our views and practices regarding your personal data
and how We will treat it. By accessing, browsing or otherwise using Our Website
you confirm that you have read and agree to this Privacy Policy.
2. DATA CONTROLLER
Our Website is owned and operated by Sweet freedom Limited, which for
the purpose of data protection laws is the data controller.
3. DATA WE WILL COLLECT FROM YOU
We retain information which is provided by you directly and information
that is passively or automatically collected from you. Specifically, We will
collect and process the following data from you:
We do sometimes collect sensitive personal data or special category
personal data which you may provide to Us through the “Contact Us” form
related to health such as allergies or other health conditions which may affect
your diet. We treat this information in accordance with the additional
protection it is given under data protection laws.
4. DATA WE COLLECT THROUGH YOUR USE OF OUR
WEBSITE
As you use Our Website, we will also passively collect data through Our
use of cookies, pixels, beacons, log files and other technologies. This data
helps Us to deliver more helpful information, services, tools and
advertisements. Please see Our Cookies Policy https://sweetfreedom.co.uk/cookies-policy/ for
more information.
5. STORING YOUR PERSONAL DATA
We will take all steps reasonably necessary to ensure that your data is
treated securely and in accordance with this Privacy Policy. The personal
information that you provide will be retained by Us in accordance with
applicable laws and Our internal retention policy. We will only hold your
personal information on Our systems for as long as is necessary for the
relevant purpose for which it was collected.
We will take all reasonable steps to destroy or de-identify personal
information We hold if it is no longer needed for the purpose for which it was
collected.
6. USES MADE OF THE DATA
We use data held about you for the following reasons and in the
following ways:
When there is an obligation arising from a contract entered into between
you and Us:
When necessary for Our legitimate interests:
When you consent:
When there is a legal and/or regulatory obligation:
7. DISCLOSURE OF YOUR DATA
We will disclose your data to our Consumer Care Team or any necessary
member of the Sweet Freedom for the purposes of dealing with your query or
complaint.
We will disclose your personal data to third parties:
8. MARKETING
Where you have provided Us with the appropriate consents to Our general
marketing, We will send you marketing materials about other products or
services offered by Sweet Freedom.
You have the right to object to the use of your personal data for
marketing purposes. You can exercise your right to prevent such processing at
any time by emailing Us at admin@sweetfreedom.co.uk or by clicking “unsubscribe” on the relevant email
communication(s).
9. INTERNATIONAL TRANSFERS
The data We collect from you may be transferred to and stored at a
destination outside the European Economic Area ("EEA"). Your
data may be processed by staff operating outside the EEA who work for Us or for
one of the third parties to whom We may disclose your personal data (see
paragraph 7 above). We will only transfer your data outside of the EEA where We
have taken appropriate steps to make sure it is carefully protected, for
example by entering appropriate contracts approved by data protection
regulators with those relevant third parties.
10. YOUR RIGHTS
You have the right to access information which We hold about you and
details of how We use that information. You also have the right to ask Us to
provide a copy of this information in a portable format to you or another third
party.
If any of the data We hold about you is incorrect, you may also request
it is corrected or erased. You also have a right to require Us to stop
processing your personal information and/or to withdraw your agreement to
processing based on "consent", unless We have a legal justification
for doing so.
To exercise your rights you can click on the “Contact Us” link
on Our Website and/or email us at admin@sweetfreedom.co.uk and We will respond to your request within one month. In the rare event
We can't respond within one month We will let you know this as soon as
possible.
11. LINKS TO OTHER WEBSITES
Our Website may, from time to time, contain links to other websites. If
you follow a link to any of these websites, please note that these websites
have their own privacy policies and that We do not accept any responsibility or
liability for these policies. Please check these policies before you submit any
personal data to these websites.
12. CHANGES TO OUR PRIVACY POLICY
We reserve the right to change the contents of Our Website. Any changes
We may make to Our Privacy Policy in the future will be posted on this page. It
is your responsibility to familiarise yourself with this Privacy Policy
regularly. Your continued use of Our Website following the posting of any such
changes will constitute your acceptance of the revised policy.
13. CONTACT
Questions, comments and requests regarding this Privacy Policy and how
your personal data is handled including requests to exercise your rights set
out in this Privacy Policy are welcomed and should be emailed to admin@sweetfreedom.co.uk with the subject heading Privacy Policy Monitoring.
14. COMPLAINTS
If you have any concerns or complaints as to how We have handled your
personal data you may lodge a complaint with the UK's data protection
regulator, the ICO. The ICO can be contacted through their website at https://ico.org.uk/global/contact-us/ or by writing to Information Commissioner's Office, Wycliffe
House, Water Lane, Wilmslow, Cheshire, SK9 5AF
We ask that you please attempt to resolve any issues with Us before
contacting the ICO by contacting us via the “Contact Us” form on Our Website; or by emailing Us at admin@sweetfreedom.co.uk.